LESCO Helpline Number
If you live in Lahore or nearby cities and your electricity goes off suddenly or your meter is not working, you need quick help. For this purpose LESCO helpline number is the fastest way to reach Lahore Electric Supply Company. As an electrician with 8 years of experience I know how important it is for customers to get help on time. Many people don’t know the correct number or where to call for their area. That’s why in this guide I am sharing all the official LESCO contact details, complaint numbers, WhatsApp help and online support in very simple words.
LESCO Complaint Number for Customers
If your light is off or you face any issue like a wrong bill, low voltage or burnt meter, you can register your complaint by calling the LESCO complaint number.
Below are the main LESCO contact and helpline details you can use:
|
Department / Office |
Contact Number |
Details / Purpose |
|---|---|---|
|
Chief Executive Office (Queens Road, Lahore) |
99204820 |
Main Head Office for general queries |
|
GM (Technical) |
99204831 |
Technical faults, grid-related issues |
|
GM (Operations) |
99204832 |
Power failure complaints and restoration |
|
GM (Customer Services) |
99204833 |
Billing, meter, and service complaints |
|
GM (HR & Admin) |
99204834 |
Staff and internal matters |
|
GM (Finance) |
99204835 |
Payment or billing department |
|
GM (Legal & Vigilance) |
99204836 |
Legal and theft complaints |
|
Central Complaint Cell |
118 or 99204820 |
Toll-free number for all complaints |
|
WhatsApp Help |
0320-0520888 |
Send complaint photo or bill image |
|
CCMS Online Portal |
ccms.lesco.gov.pk |
Register and track your complaint online |
(All numbers are for Lahore Head Office and work 24 hours for emergencies.)
LESCO Head Office Contact Details
|
Office |
Location |
Phone |
|---|---|---|
|
Chief Executive Office |
22-A Queens Road, Lahore |
99204820 |
|
Customer Service Directorate |
Same building, 1st Floor |
99204833 |
|
Operation Directorate |
Queens Road |
99204832 |
|
Technical Directorate |
Queens Road |
99204831 |
|
Finance Directorate |
Queens Road |
99204835 |
Area Wise Helpline Numbers
LESCO has several operation circles that manage complaints for different districts. You can use these contacts according to your city
|
City / Area |
Helpline Number |
|---|---|
|
Lahore |
118 / 99204820 |
|
Sheikhupura |
056-9200497 |
|
Okara |
044-9200330 |
|
Kasur |
049-2760053 |
|
Nankana Sahib |
056-2870500 |
Why You Should Know the LESCO Helpline Number
Sometimes there is a power failure in only one street or area. If you wait for hours without reporting, it may take longer to fix. By calling the helpline using the complaint number LESCO teams reach your area faster. You can also ask about your new connection, bill correction or meter reading issues. LESCO helpline is available 24 hours for emergencies.
LESCO Helpline Number Lahore (24 Hours)
For Lahore city, you can contact the Lesco helpline number lahore any time. This helpline works for 24 for both city and nearby towns. You can dial 118 from your mobile or PTCL number. If you are living in an area like Johar Town, Model Town, Gulberg or Cantt, your call will be automatically redirected to your local LESCO subdivision.
During heavy rain or transformer blast, LESCO teams stay on duty. You can call helpline number 24 hours for quick help. Many customers don’t know that you can also get safety advice or report a hanging wire through this number. For any electric shock, burning smell, or spark, immediately contact the LESCO emergency line instead of touching the wire.
If you want to contact through WhatsApp, send your name, address and problem photo to 0320-0520888. This service is available day and night.
LESCO LIGHT Mobile App
LESCO has made things easier with its mobile app called LESCO Light. Through this app, you can:
- Check your monthly electricity bill.
- Submit your own meter reading.
- File complaints online.
- Track the complaint status (through CCMS system).
You can download the app from Google Play Store by searching “LESCO Light App Pakistan”
Online Complaint and CCMS Tracking
If your complaint is not solved after calling the helpline, you can use the LESCO CCMS Online Portal. Visit ccms.lesco.gov.pk and enter your reference number or consumer ID. You can also track old complaints. If you are not satisfied with the response, you can escalate the issue to NEPRA (Regulator Escalation).
Free Tools on elescobill.com
To make things easy for LESCO users, our website elescobill.com provides free tools for every customer:
- On the Home Page, you can check your LESCO bill online by entering your reference number.
- On the Calculator Page, you can estimate your bill by entering total units consumed.
Both tools are 100% free and available 24 hours for people of Lahore, Sheikhupura, Okara, Kasur, and all nearby cities.
Tips Before Calling LESCO Helpline
Before you call the helpline, keep these things ready:
- Your LESCO reference number from your bill.
- Your complete address (with area and street).
- Short description of the issue (for example: “power gone since 2 hours in Model Town”).
This helps the operator quickly forward your complaint to the right subdivision.
Final Words
LESCO has made big improvements in its helpline system. Whether it’s a power failure, wrong bill or new connection, you can get help anytime by calling the Lesco helpline number. As someone who works in the field, I can say that the fastest way to fix a problem is to report it quickly through call or WhatsApp. You can also visit elescobill.com to check your bill to calculate your expected amount before the due date or to check if your Lesco bill is paid or not.
If you ever face a serious emergency, don’t wait to call the helpline number 24 hours or use the WhatsApp complaint number. Quick reporting saves time and helps to restore your electricity faster.